1. Who We Are

Kleen-It Academy is a digital product brand operated by Kleen-It Facility Management LLC, based in Fort Worth, Texas. We sell educational digital products — books, kits, and guides — for cleaning business owners. Our website is kleenitacademy.com and you can reach us at 469-291-9224.

2. Information We Collect

We collect information you provide directly to us, including:

• First name and email address — when you submit a form on our website to receive free resources or updates
• Name, email, and payment information — when you purchase a product through Gumroad (our payment processor)
• Device and usage data — automatically collected when you visit our site, including IP address, browser type, pages visited, and time spent on each page

We do not collect sensitive personal data such as Social Security numbers, government ID numbers, or financial account information directly. Payment processing is handled securely by Gumroad and Stripe.

3. How We Use Your Information

We use the information we collect to:

• Deliver the digital products and free resources you requested
• Send you follow-up emails related to your inquiry or purchase, including product recommendations and educational content
• Communicate with you about your order or account
• Improve our website and products based on usage data
• Run advertising campaigns on platforms like Meta (Facebook and Instagram) to reach people who may be interested in our products
• Comply with legal obligations

4. Email Communications

When you submit your name and email on our website, you are signing up to receive emails from Kleen-It Academy. These emails may include free resources, educational content, and information about our products.

You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email we send. We do not sell your email address to third parties.

5. Third-Party Services We Use

We work with trusted third-party services to operate our business. Each has its own privacy policy:

• GoHighLevel (GHL) — our CRM and email automation platform. Manages lead capture and follow-up communications.
• Gumroad — our digital product delivery and payment platform. Handles purchases, file delivery, and payment processing.
• Stripe — payment processing. Your payment card information is handled directly by Stripe and never stored on our systems.
• Meta (Facebook / Instagram) — we run advertising on these platforms. Meta may use cookies and pixel data from your visit to our site to show you relevant ads. You can adjust your ad preferences at facebook.com/ads/preferences.
• Netlify — our website hosting platform.
• Google Analytics — we may use Google Analytics to understand how visitors use our site. This data is anonymized and aggregated.

6. Meta Pixel and Advertising

Our website may use the Meta Pixel, a piece of code that allows us to measure the effectiveness of our advertising by tracking actions taken on our website. When you visit our website, the Meta Pixel may collect information about your browser, your IP address, and the pages you visit.

This information is used to show you relevant ads on Facebook and Instagram, and to measure whether our ads are working. You can opt out of interest-based advertising through your Meta account settings or by visiting the Digital Advertising Alliance opt-out page at optout.aboutads.info.

7. Cookies

Our website uses cookies — small text files stored on your device — to help the site function and to understand how visitors use it. These include:

• Essential cookies that make the website work
• Analytics cookies that help us understand visitor behavior (anonymized)
• Marketing cookies related to our advertising on platforms like Meta

You can control cookie settings through your browser. Note that disabling certain cookies may affect how the website functions.

8. Data Retention

We retain your contact information for as long as you are subscribed to our email list or have an active customer relationship with us. You can request deletion of your data at any time by emailing us. Purchase records may be retained for legal and accounting purposes.

9. Your Rights

Depending on where you are located, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time
• Request that we stop processing your data

To exercise any of these rights, contact us at the information below. We will respond within 30 days.

10. Children's Privacy

Our website and products are intended for adults 18 and older who are operating or starting a cleaning business. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it immediately.

11. Security

We take reasonable steps to protect your information from unauthorized access or disclosure. Payment processing is handled by Gumroad and Stripe, which use industry-standard encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

• Business: Kleen-It Academy (Kleen-It Facility Management LLC)
• Phone: 469-291-9224
• Website: kleenitacademy.com
• Location: Fort Worth, TX